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Other secondary purposes aren’t strictly necessary to provide our services but provide additional value and are therefore typically subject to your choices. We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law. This policy does not apply to the privacy practices of those websites.
If we ever make any major changes to our privacy practices, we’ll let you know. If you’d like further information, or have any questions, please contact us using the details in the ‘Contact’ section below. Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control.
If we need to share information for reasons not described in this policy, we will inform you prior to doing so. This section explains how we use your information and the legal grounds (or purposes) for which we use it. If you have any questions or feedback about how we handle your information, get in touch with us. We’re always taking steps to make sure your information is protected and deleted securely when we no longer need it. You also have the right to access the information we have about you. Click on ‘Learn More’ for more information or scroll down to read the full policy.

United States Rights

To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets. Your rights and choices may differ depending on the country where you are accessing our services from. We collect and store different types of information when you create an account, buy tickets, contact us, and use our websites, apps and social media. By choosing not to provide your information when creating an account, you won’t be able to purchase and access digital tickets.

Global Rights (excluding United States)

• From time to time we may change our privacy practices.
• We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law.
• For SMS in the United States and Canada, the above excludes the sharing of text messaging originator opt-in data and consent with any third parties except where you provide consent to such sharing.
• By choosing not to provide your information when creating an account, you won’t be able to purchase and access digital tickets.
• If you are based in the European Union (EU) but are using your account with one of our non-EU entities, their Article 27 representative is Ticketline Unlimited Company t/a Ticketmaster.
• Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control.

Some purposes are primary purposes that are necessary in order for us to provide our services or products or to fulfill our legal obligations. In situations where a third party for an event organizer requires the collection of health information (such as test results), please refer to their privacy policy and terms to understand how your information was collected and used. The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.

Global Rights (excluding United States)

Among other rights, you can choose whether to receive marketing from us. Your choices and rights for each scenario are explained in more detail below. If you have any questions about the above, or our approach to privacy, our dedicated Privacy Office, including our Chief Privacy Officer, Dan Rice, is here to help. From time to time we may change our privacy practices.

• When transferring information, there are strict rules in place to ensure your information is still protected to the highest standard.
• This policy does not apply to the privacy practices of those websites.
• Your rights and choices may differ depending on the country where you are accessing our services from.
• We’re always taking steps to make sure your information is protected and deleted securely when we no longer need it.
• We collect and store different types of information when you create an account, buy tickets, contact us, and use our websites, apps and social media.
• The data controller that processes your information depends on which market you have an account or subscription with.
• The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.

When transferring information, there are strict rules in place to ensure your information is still protected to the highest standard. Your account is your digital identity on Ticketmaster; it is how we ensure your ticket purchases are secure and connected to an individual. Read the privacy policy of other websites carefully. If you think that an unauthorized account has been created using your name, contact us. For SMS in the United States and Canada, the above excludes the sharing of text messaging originator opt-in data and consent with any third parties except where you provide consent to such sharing. Given the global nature of our business, some of the products basswin and services we offer may differ and not be available in the country where you have an account.